Got questions?

That's great! 'Cause we have the answers!

General Questions

How can I make a payment?
Where can I get my  certificate of insurance?
Where can I access my billing information?
How can I order Loss Runs?
How do I renew or view the current status of my policy?

Audit Questions

What is a Premium Audit?
What is the Importance of an Insurance Audit?
What Happens if the Workers' Comp Audit is not complete?
How does Normandy determine whether my audit will be a Physical audit or a mail audit?
What types of payroll documentation is needed to complete the mail audit?
How and When and who will I be contacted for a Physical Audit?
Do we include overtime in the audit, and if so, how do we calculate the payroll?
If coverage is placed with another insurance company, am I still required to complete an audit?
If my policy is billed as a Pay Go do, I still need an audit?
Who can I contact if I have questions on my audit?