Agent FAQs

Agent Appointments and Applications

How can I get appointed with Normandy?

Thanks for your interest in working with us! It's a really quick 3 step process. Go to our Get Appointed page to fill out your information and we'll have you set up and quoting in 1-2 days.

How do I submit an application?

You can do it a number of ways:

The fastest way is to use the instant online quoting software.
Don’t have a login yet? If you are an appointed agent, reset your password and you'll be able to login.
To email a workers' comp submission, you can send it to applications@normandyins.com
For all other lines of insurance you can email the application to brokerage@normandyins.com
ACORDs can be filled out online or uploaded to our webforms on insurance pages available on the top navigation.

How can I check the status of my application?

To check the status of your Workers’ Compensation application submitted via the online quoting system, please check in the system.

For all other submissions, reach out to the underwriter. If you haven’t received a response yet, your application may still be under review.

Online Quote

Click here to watch the tutorial.

Workers' Comp Online Instant Quoting

Do I need an account to use the online quoting software?

Yes. All agents that are appointed with Normandy have an online account (even if you’ve never accessed it yet).

If you are not yet appointed with Normandy, you will need to get appointed first so that an account can be set up for you.

How can I login for the first time?

If you are logging in for the first time, choose what type of quote you want on this page and then follow the on-screen instructions to set up your login.

How can I get an online quote?

Use the instant online quoting software available on Normandy’s website. Simply select the type of quote you're looking for.

Then follow the onscreen instructions to start a new quote by entering the required information. This is the fastest way to obtain a new quote.

How can I check the status of my online quotes?

Log in to the online quoting tool and view your dashboard to check the status of your quotes. The system will display all your submitted quotes (including any that were declined, abandoned, or referred to an underwriter) and their current status. This allows you to monitor each quote’s progress in real time.

Can I also bind online?

Yes. The quoting platform allows you to bind eligible policies online once you have a successful quote. For example, workers’ compensation policies can be quoted and bound instantly through the portal (with same-day underwriting approval on binds). The online quoting tool streamlines the process so you can finalize coverage without delay.

What types of insurance can I get instant quotes for?

Normandy’s online quoting tool currently provides instant quotes for Workers’ Compensation, BOP, General Liability, Professional Liability and Cyber. These business insurance lines can be quoted (and bound, if eligible) directly through the platform, and Normandy plans to continue expanding the platform to additional lines to meet agents’ needs.

If the online quote is declined, do you have other markets available?

Yes. Normandy Insurance has access to a broad range of other insurance markets through its brokerage division. If a risk is declined by the instant online system, Normandy’s underwriters can shop the submission to over 40 partner markets (across Workers’ Comp, General Liability, Property, Yacht, and more) to find an alternative quote. This means a declined online quote can often be placed with another carrier available to Normandy.

Agent Policy Management System - Access & Payments

How do I access the Policy Management System?

To access the policy system, click the “Manage Policies” button on the top navigation.

How can I set up ACH commission payments?

Step 1: Ensure you have access and are signed into the Online Manage Policy Portal. If you do not, please reach out policyadmin@normandyins.com so they can grant you access.
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Step 2: Click on “Settings” towards the right of the navigation bar at the top of your screen.
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Step 3: Scroll down to the “ACH Payment Settings”, update your details & press “Save” to complete!

Rewards Program

Who can join?

All active Normandy agents are automatically enrolled in Normandy Rewards — no sign-up required. If your agency chooses to opt out, you won’t be able to earn or redeem points.

Where can I see the rewards and my points?

To access your rewards: Log into the Normandy Rewards platform.

You can view your current points balance anytime in the Rewards platform.

How can I earn points?

For every $1,000 of premium that you bind through Normandy, earn 10 points. Points will appear in your rewards account 10 days after the policy effective date.
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‍Points are earned on all NEW accounts bound directly with Normandy or through our brokerage department — every bound policy helps you earn rewards!
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The minimum net premium needed to earn points is $1,000. The maximum number of points you can earn on an individual policy is 2,500 points.

From time to time, we may run special promotions, contests, or limited-time offers that let you earn bonus points.

Your commission is not affected in any way — this program is a bonus on top of what you already earn.

How can I redem my points?

Your points can be redeemed for curated, upscale rewards — including gift cards and premium physical products.

Please note:
• Points cannot be transferred to others.
• Points cannot be exchanged for cash.

Got questions?

That's great! 'Cause we have the answers!

Agent Appointments and Applications

Online Quote

Agent Policy Management System - Access & Payments

Rewards Program

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